# How AI answer engines name SysAid

> Across 1,751 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Enterprise Software between May 10, 2026 and October 23, 2026, SysAid was named in 18 (1.0%).

Last 28 days: named in 12 of 670 answers in its home categories (1.8%), up 0.8 points from the 28 days before.

- URL: https://paralabs.ai/brands/sysaid
- Data through: October 23, 2026
- Domain profile: [sysaid.com](https://machinerelations.ai/index/domains/sysaid.com)

## By engine

Answers each engine gave to buyer questions about Enterprise Software, and how many of them named SysAid.

| Engine | Named | Answers | Rate |
| --- | ---: | ---: | ---: |
| ChatGPT | 5 | 395 | 1.3% |
| Claude | 7 | 400 | 1.8% |
| Gemini | 1 | 399 | 0.3% |
| Perplexity | 5 | 399 | 1.3% |
| Google AI Mode | 0 | 117 | 0.0% |
| Google AI Overviews | 0 | 41 | 0.0% |

## By question type

The same answers, split by the shape of the buyer question.

| Question type | Named | Answers | Rate |
| --- | ---: | ---: | ---: |
| Best-of | 9 | 208 | 4.3% |
| Ranked list | 8 | 218 | 3.7% |
| Head-to-head | 0 | 215 | 0.0% |
| Is it worth it | 0 | 212 | 0.0% |
| How to choose | 0 | 207 | 0.0% |
| Problem first | 0 | 213 | 0.0% |
| News | 1 | 478 | 0.2% |

## Week by week

SysAid was named in at least one answer in 8 of the 18 weeks on record; the latest was the week of October 19, 2026.

Each week's answers to buyer questions about Enterprise Software, Monday to Sunday, newest first, and how many of them named SysAid. The questions asked can differ from one week to the next.

| Week of | Named | Answers | Rate |
| --- | ---: | ---: | ---: |
| October 19, 2026 (through October 23, 2026) | 5 | 177 | 2.8% |
| October 12, 2026 | 2 | 179 | 1.1% |
| October 5, 2026 | 4 | 179 | 2.2% |
| September 28, 2026 | 1 | 167 | 0.6% |
| September 7, 2026 | 0 | 8 | 0.0% |
| August 31, 2026 | 2 | 136 | 1.5% |
| August 24, 2026 | 1 | 136 | 0.7% |
| August 17, 2026 | 2 | 152 | 1.3% |
| August 10, 2026 | 0 | 139 | 0.0% |
| June 29, 2026 | 0 | 36 | 0.0% |
| June 22, 2026 | 0 | 41 | 0.0% |
| June 15, 2026 | 0 | 54 | 0.0% |
| June 8, 2026 | 0 | 44 | 0.0% |
| June 1, 2026 | 0 | 30 | 0.0% |
| May 25, 2026 | 1 | 111 | 0.9% |
| May 18, 2026 | 0 | 111 | 0.0% |
| May 11, 2026 | 0 | 48 | 0.0% |
| May 4, 2026 (from May 10, 2026) | 0 | 3 | 0.0% |

## Named first

When an answer named SysAid alongside another brand in this record, it was named first in 1 of 11 (9.1%).

## Named alongside

- [SolarWinds](https://paralabs.ai/brands/solarwinds): named together in 8 answers
- [Zendesk](https://paralabs.ai/brands/zendesk): named together in 5 answers
- [Salesforce](https://paralabs.ai/brands/salesforce): named together in 2 answers
- [Zoom](https://paralabs.ai/brands/zoom): named together in 1 answers

## Sources the engines cited when they named SysAid

Domains cited in answers that named SysAid, by the number of those answers that cited them.

| Domain | Answers |
| --- | ---: |
| [techradar.com](https://machinerelations.ai/index/domains/techradar.com) | 10 |
| [teamdynamix.com](https://machinerelations.ai/index/domains/teamdynamix.com) | 8 |
| [invgate.com](https://machinerelations.ai/index/domains/invgate.com) | 7 |
| [console.com](https://machinerelations.ai/index/domains/console.com) | 5 |
| [atomicwork.com](https://machinerelations.ai/index/domains/atomicwork.com) | 4 |
| [deel.com](https://machinerelations.ai/index/domains/deel.com) | 4 |
| [motadata.com](https://machinerelations.ai/index/domains/motadata.com) | 4 |
| [ones.com](https://machinerelations.ai/index/domains/ones.com) | 4 |
| [deskday.com](https://machinerelations.ai/index/domains/deskday.com) | 3 |
| [flamingo.run](https://machinerelations.ai/index/domains/flamingo.run) | 3 |

SysAid's own site ([sysaid.com](https://machinerelations.ai/index/domains/sysaid.com)) was cited in 4 of 18 (22.2%).

Across every answer run in the Machine Relations Index, not only the answers that named SysAid, sysaid.com was cited in 10 of 30,032 (0.03%), by 2 of the 6 engines it observes. The Index is still collecting evidence on sysaid.com before it grades or ranks it.

Across every Enterprise Software buyer question, not only the answers that named SysAid, the Machine Relations Index ranks [which sources AI engines cite for Enterprise Software questions](https://machinerelations.ai/index/categories/enterprise-software).

## How this is measured

Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is. A brand appears only once it has been named in at least 10 answers on 7 separate days. A name match counts a mention. It does not count a recommendation, and it does not measure sentiment. Categories are the Index's buyer-question categories. Source: [Machine Relations Index](https://machinerelations.ai/machine-relations-index).

## FAQ

### Does ChatGPT recommend SysAid?

ChatGPT named SysAid in 5 of 395 answers (1.3%) to buyer questions about Enterprise Software between May 10, 2026 and October 23, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed SysAid.

### Which sources do AI engines cite when they mention SysAid?

The domains cited most often in answers that named SysAid were techradar.com (10 answers), teamdynamix.com (8 answers) and invgate.com (7 answers).

### Which AI engine names SysAid most often?

Claude, at 1.8%: it named SysAid in 7 of 400 answers to buyer questions about Enterprise Software.

## Machine-readable related links

- Primary concept: [AI brand visibility](https://paralabs.ai/brands)
- Related brand: [How AI answer engines name SolarWinds](https://paralabs.ai/brands/solarwinds)
- Related brand: [How AI answer engines name Zendesk](https://paralabs.ai/brands/zendesk)
- Related brand: [How AI answer engines name Salesforce](https://paralabs.ai/brands/salesforce)
- Source data: [Machine Relations Index](https://machinerelations.ai/machine-relations-index)
- Research index: [Para Labs brand index](https://paralabs.ai/brands)
- Machine manifest: [Para Labs machine manifest](https://paralabs.ai/machine-manifest.json)