# How AI answer engines name TOPdesk

> Across 1,751 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Enterprise Software between May 10, 2026 and October 26, 2026, TOPdesk was named in 12 (0.7%).

Last 28 days: named in 3 of 478 answers in its home categories (0.6%), up 0.6 points from the 28 days before.

- URL: https://paralabs.ai/brands/topdesk
- Data through: October 26, 2026
- Domain profile: [topdesk.com](https://machinerelations.ai/index/domains/topdesk.com)

## By engine

Answers each engine gave to buyer questions about Enterprise Software, and how many of them named TOPdesk.

| Engine | Named | Answers | Rate |
| --- | ---: | ---: | ---: |
| ChatGPT | 2 | 395 | 0.5% |
| Claude | 2 | 400 | 0.5% |
| Gemini | 0 | 399 | 0.0% |
| Perplexity | 8 | 399 | 2.0% |
| Google AI Mode | 0 | 117 | 0.0% |
| Google AI Overviews | 0 | 41 | 0.0% |

## By question type

The same answers, split by the shape of the buyer question.

| Question type | Named | Answers | Rate |
| --- | ---: | ---: | ---: |
| Best-of | 9 | 208 | 4.3% |
| Ranked list | 3 | 218 | 1.4% |
| Head-to-head | 0 | 215 | 0.0% |
| Is it worth it | 0 | 212 | 0.0% |
| How to choose | 0 | 207 | 0.0% |
| Problem first | 0 | 213 | 0.0% |
| News | 0 | 478 | 0.0% |

## Week by week

TOPdesk was named in at least one answer in 6 of the 18 weeks on record; the latest was the week of October 19, 2026.

Each week's answers to buyer questions about Enterprise Software, Monday to Sunday, newest first, and how many of them named TOPdesk. The questions asked can differ from one week to the next.

| Week of | Named | Answers | Rate |
| --- | ---: | ---: | ---: |
| October 19, 2026 | 2 | 177 | 1.1% |
| October 12, 2026 | 0 | 179 | 0.0% |
| October 5, 2026 | 2 | 179 | 1.1% |
| September 28, 2026 | 3 | 167 | 1.8% |
| September 7, 2026 | 0 | 8 | 0.0% |
| August 31, 2026 | 0 | 136 | 0.0% |
| August 24, 2026 | 2 | 136 | 1.5% |
| August 17, 2026 | 2 | 152 | 1.3% |
| August 10, 2026 | 1 | 139 | 0.7% |
| June 29, 2026 | 0 | 36 | 0.0% |
| June 22, 2026 | 0 | 41 | 0.0% |
| June 15, 2026 | 0 | 54 | 0.0% |
| June 8, 2026 | 0 | 44 | 0.0% |
| June 1, 2026 | 0 | 30 | 0.0% |
| May 25, 2026 | 0 | 111 | 0.0% |
| May 18, 2026 | 0 | 111 | 0.0% |
| May 11, 2026 | 0 | 48 | 0.0% |
| May 4, 2026 (from May 10, 2026) | 0 | 3 | 0.0% |

## Named first

When an answer named TOPdesk alongside another brand in this record, it was named first in 3 of 12 (25.0%).

## Named alongside

- [Zendesk](https://paralabs.ai/brands/zendesk): named together in 7 answers
- [SolarWinds](https://paralabs.ai/brands/solarwinds): named together in 4 answers
- [Ivanti](https://paralabs.ai/brands/ivanti): named together in 3 answers
- [Salesforce](https://paralabs.ai/brands/salesforce): named together in 2 answers
- [SysAid](https://paralabs.ai/brands/sysaid): named together in 1 answers
- [Zoom](https://paralabs.ai/brands/zoom): named together in 1 answers

## Sources the engines cited when they named TOPdesk

Domains cited in answers that named TOPdesk, by the number of those answers that cited them.

| Domain | Answers |
| --- | ---: |
| [invgate.com](https://machinerelations.ai/index/domains/invgate.com) | 10 |
| [teamdynamix.com](https://machinerelations.ai/index/domains/teamdynamix.com) | 7 |
| [xurrent.com](https://machinerelations.ai/index/domains/xurrent.com) | 7 |
| [freshworks.com](https://machinerelations.ai/index/domains/freshworks.com) | 6 |
| [guideflow.com](https://machinerelations.ai/index/domains/guideflow.com) | 6 |
| [sysaid.com](https://machinerelations.ai/index/domains/sysaid.com) | 6 |
| [atomicwork.com](https://machinerelations.ai/index/domains/atomicwork.com) | 5 |
| [deskday.com](https://machinerelations.ai/index/domains/deskday.com) | 5 |
| [salesforce.com](https://machinerelations.ai/index/domains/salesforce.com) | 5 |
| [zendesk.com](https://machinerelations.ai/index/domains/zendesk.com) | 5 |

TOPdesk's own site ([topdesk.com](https://machinerelations.ai/index/domains/topdesk.com)) was cited in 0 of 12 (0.0%).

Across every answer run in the Machine Relations Index, not only the answers that named TOPdesk, topdesk.com was cited in 5 of 31,629 (0.02%), by 2 of the 6 engines it observes. The Index is still collecting evidence on topdesk.com before it grades or ranks it.

Across every Enterprise Software buyer question, not only the answers that named TOPdesk, the Machine Relations Index ranks [which sources AI engines cite for Enterprise Software questions](https://machinerelations.ai/index/categories/enterprise-software).

## How this is measured

Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is. A brand appears only once it has been named in at least 10 answers on 7 separate days. A name match counts a mention. It does not count a recommendation, and it does not measure sentiment. Categories are the Index's buyer-question categories. Source: [Machine Relations Index](https://machinerelations.ai/machine-relations-index).

## FAQ

### Does ChatGPT recommend TOPdesk?

ChatGPT named TOPdesk in 2 of 395 answers (0.5%) to buyer questions about Enterprise Software between May 10, 2026 and October 26, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed TOPdesk.

### Which sources do AI engines cite when they mention TOPdesk?

The domains cited most often in answers that named TOPdesk were invgate.com (10 answers), teamdynamix.com (7 answers) and xurrent.com (7 answers).

### Which AI engine names TOPdesk most often?

Perplexity, at 2.0%: it named TOPdesk in 8 of 399 answers to buyer questions about Enterprise Software.

## Machine-readable related links

- Primary concept: [AI brand visibility](https://paralabs.ai/brands)
- Related brand: [How AI answer engines name Zendesk](https://paralabs.ai/brands/zendesk)
- Related brand: [How AI answer engines name SolarWinds](https://paralabs.ai/brands/solarwinds)
- Related brand: [How AI answer engines name Ivanti](https://paralabs.ai/brands/ivanti)
- Source data: [Machine Relations Index](https://machinerelations.ai/machine-relations-index)
- Research index: [Para Labs brand index](https://paralabs.ai/brands)
- Machine manifest: [Para Labs machine manifest](https://paralabs.ai/machine-manifest.json)