How AI answer engines name Optum
Data through October 23, 2026
Across 1,559 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Healthcare Services between May 10, 2026 and October 23, 2026, Optum was named in 34 (2.2%).
Last 28 days: named in 4 of 472 answers in its home categories (0.8%), up 0.1 points from the 28 days before.
By engine
Answers each engine gave to buyer questions about Healthcare Services, and how many of them named Optum.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 3 | 352 | 0.9% |
| Claude | 4 | 352 | 1.1% |
| Gemini | 15 | 352 | 4.3% |
| Perplexity | 4 | 352 | 1.1% |
| Google AI Mode | 8 | 113 | 7.1% |
| Google AI Overviews | 0 | 38 | 0.0% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 2 | 179 | 1.1% |
| Ranked list | 1 | 156 | 0.6% |
| Head-to-head | 0 | 183 | 0.0% |
| Is it worth it | 0 | 184 | 0.0% |
| How to choose | 1 | 179 | 0.6% |
| Problem first | 4 | 184 | 2.2% |
| News | 26 | 494 | 5.3% |
Week by week
Optum was named in at least one answer in 11 of the 16 weeks on record; the latest was the week of October 5, 2026.
Each week's answers to buyer questions about Healthcare Services, Monday to Sunday, newest first, and how many of them named Optum. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 0 | 179 | 0.0% | |
| 2 | 178 | 1.1% | |
| 2 | 136 | 1.5% | |
| 0 | 8 | 0.0% | |
| 1 | 200 | 0.5% | |
| 2 | 184 | 1.1% | |
| 1 | 180 | 0.6% | |
| 2 | 48 | 4.2% | |
| 4 | 41 | 9.8% | |
| 0 | 54 | 0.0% | |
| 0 | 47 | 0.0% | |
| 2 | 30 | 6.7% | |
| 2 | 112 | 1.8% | |
| 14 | 111 | 12.6% | |
| 2 | 48 | 4.2% | |
| 0 | 3 | 0.0% |
Named first
When an answer named Optum alongside another brand in this record, it was named first in 10 of 15 (66.7%).
Named alongside
- Ally: named together in 1 answers
- Arcadia: named together in 1 answers
- CareCloud: named together in 1 answers
- DrChrono: named together in 1 answers
- Greenlight: named together in 1 answers
- HFMA: named together in 1 answers
- Microsoft Azure: named together in 1 answers
- Teladoc Health: named together in 1 answers
Sources the engines cited when they named Optum
Domains cited in answers that named Optum, by the number of those answers that cited them.
| Domain | Answers |
|---|---|
| fiercehealthcare.com | 15 |
| massivelybetterhealthcare.com | 11 |
| bask.health | 8 |
| galengrowth.com | 7 |
| healthcare.digital | 6 |
| modernhealthcare.com | 6 |
| qubit.capital | 6 |
| betaboom.com | 5 |
| ellty.com | 5 |
| linkedin.com | 5 |
Optum's own site (optum.com) was cited in 1 of 34 (2.9%).
Across every answer run in the Machine Relations Index, not only the answers that named Optum, optum.com was cited in 8 of 30,032 (0.03%), by 2 of the 6 engines it observes. The Index is still collecting evidence on optum.com before it grades or ranks it.
Across every Healthcare Services buyer question, not only the answers that named Optum, the Machine Relations Index ranks which sources AI engines cite for Healthcare Services questions.
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend Optum?
ChatGPT named Optum in 3 of 352 answers (0.9%) to buyer questions about Healthcare Services between May 10, 2026 and October 23, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed Optum.
Which sources do AI engines cite when they mention Optum?
The domains cited most often in answers that named Optum were fiercehealthcare.com (15 answers), massivelybetterhealthcare.com (11 answers) and bask.health (8 answers).
Which AI engine names Optum most often?
Google AI Mode, at 7.1%: it named Optum in 8 of 113 answers to buyer questions about Healthcare Services.