How AI answer engines name Waystar
Data through October 26, 2026
Across 1,689 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Healthcare Services between May 10, 2026 and October 26, 2026, Waystar was named in 109 (6.5%).
Last 28 days: named in 46 of 595 answers in its home categories (7.7%), down 1.2 points from the 28 days before.
By engine
Answers each engine gave to buyer questions about Healthcare Services, and how many of them named Waystar.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 17 | 391 | 4.3% |
| Claude | 20 | 391 | 5.1% |
| Gemini | 49 | 358 | 13.7% |
| Perplexity | 18 | 391 | 4.6% |
| Google AI Mode | 4 | 119 | 3.4% |
| Google AI Overviews | 1 | 39 | 2.6% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 76 | 201 | 37.8% |
| Ranked list | 6 | 184 | 3.3% |
| Head-to-head | 2 | 206 | 1.0% |
| Is it worth it | 3 | 206 | 1.5% |
| How to choose | 4 | 201 | 2.0% |
| Problem first | 10 | 197 | 5.1% |
| News | 8 | 494 | 1.6% |
Week by week
Waystar was named in at least one answer in 12 of the 17 weeks on record; the latest was the week of October 19, 2026.
Each week's answers to buyer questions about Healthcare Services, Monday to Sunday, newest first, and how many of them named Waystar. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 12 | 130 | 9.2% | |
| 14 | 179 | 7.8% | |
| 16 | 178 | 9.0% | |
| 8 | 136 | 5.9% | |
| 0 | 8 | 0.0% | |
| 20 | 200 | 10.0% | |
| 16 | 184 | 8.7% | |
| 15 | 180 | 8.3% | |
| 0 | 48 | 0.0% | |
| 3 | 41 | 7.3% | |
| 0 | 54 | 0.0% | |
| 0 | 47 | 0.0% | |
| 1 | 30 | 3.3% | |
| 1 | 112 | 0.9% | |
| 2 | 111 | 1.8% | |
| 1 | 48 | 2.1% | |
| 0 | 3 | 0.0% |
Named first
When an answer named Waystar alongside another brand in this record, it was named first in 34 of 78 (43.6%).
Named alongside
- MD Clarity: named together in 13 answers
- CareCloud: named together in 12 answers
- ModMed: named together in 11 answers
- eCareRCM: named together in 6 answers
- Optum: named together in 6 answers
- QuickIntell: named together in 6 answers
- DrChrono: named together in 5 answers
- Tempus: named together in 5 answers
Sources the engines cited when they named Waystar
Domains cited in answers that named Waystar, by the number of those answers that cited them.
| Domain | Answers |
|---|---|
| omnimd.com | 24 |
| mdclarity.com | 21 |
| guideflow.com | 18 |
| rapidclaims.ai | 18 |
| practicesuite.com | 17 |
| unlimitedsystems.com | 17 |
| onemedbilling.com | 15 |
| certifyhealth.com | 14 |
| imagineteam.com | 14 |
| curemd.com | 13 |
Waystar's own site (waystar.com) was cited in 3 of 109 (2.8%).
Across every answer run in the Machine Relations Index, not only the answers that named Waystar, waystar.com was cited in 6 of 31,629 (0.02%), by 4 of the 6 engines it observes. The Index is still collecting evidence on waystar.com before it grades or ranks it.
Across every Healthcare Services buyer question, not only the answers that named Waystar, the Machine Relations Index ranks which sources AI engines cite for Healthcare Services questions.
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend Waystar?
ChatGPT named Waystar in 17 of 391 answers (4.3%) to buyer questions about Healthcare Services between May 10, 2026 and October 26, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed Waystar.
Which sources do AI engines cite when they mention Waystar?
The domains cited most often in answers that named Waystar were omnimd.com (24 answers), mdclarity.com (21 answers) and guideflow.com (18 answers).
Which AI engine names Waystar most often?
Gemini, at 13.7%: it named Waystar in 49 of 358 answers to buyer questions about Healthcare Services.