How AI answer engines name Epic
Data through November 6, 2026
Across 1,826 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Healthcare Services between May 10, 2026 and November 6, 2026, Epic was named in 243 (13.3%).
Last 28 days: named in 63 of 1,053 answers (6.0%) to buyer questions about Healthcare Services and Family Software, down 2.6 points from the 28 days before.
By engine
Answers each engine gave to buyer questions about Healthcare Services and Family Software, and how many of them named Epic.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 25 | 788 | 3.2% |
| Claude | 35 | 778 | 4.5% |
| Gemini | 129 | 684 | 18.9% |
| Perplexity | 35 | 788 | 4.4% |
| Google AI Mode | 22 | 143 | 15.4% |
| Google AI Overviews | 7 | 53 | 13.2% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 78 | 462 | 16.9% |
| Ranked list | 41 | 439 | 9.3% |
| Head-to-head | 12 | 463 | 2.6% |
| Is it worth it | 34 | 462 | 7.4% |
| How to choose | 16 | 455 | 3.5% |
| Problem first | 3 | 459 | 0.7% |
| News | 69 | 494 | 14.0% |
Week by week
Epic was named in at least one answer in 17 of the 20 weeks on record; the latest was the week of October 26, 2026.
Each week's answers to buyer questions about Healthcare Services and Family Software, Monday to Sunday, newest first, and how many of them named Epic. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 10 | 282 | 3.5% | |
| 14 | 298 | 4.7% | |
| 27 | 357 | 7.6% | |
| 31 | 357 | 8.7% | |
| 15 | 304 | 4.9% | |
| 0 | 8 | 0.0% | |
| 28 | 204 | 13.7% | |
| 29 | 344 | 8.4% | |
| 27 | 362 | 7.5% | |
| 3 | 164 | 1.8% | |
| 0 | 60 | 0.0% | |
| 3 | 48 | 6.3% | |
| 1 | 41 | 2.4% | |
| 16 | 54 | 29.6% | |
| 7 | 47 | 14.9% | |
| 1 | 30 | 3.3% | |
| 20 | 112 | 17.9% | |
| 16 | 111 | 14.4% | |
| 5 | 48 | 10.4% | |
| 0 | 3 | 0.0% |
Named first
When an answer named Epic alongside another brand in this record, it was named first in 75 of 148 (50.7%).
Named alongside
- Waystar: named together in 33 answers
- Amwell: named together in 31 answers
- Phreesia: named together in 28 answers
- ModMed: named together in 24 answers
- Teladoc Health: named together in 20 answers
- Zoom: named together in 19 answers
- DrChrono: named together in 16 answers
- Elation Health: named together in 11 answers
Other sources the engines cited when they named Epic
Domains other than Epic's own sites, ranked by the number of answers that named Epic and cited each domain. Own-site citations are shown separately below.
| Domain | Answers |
|---|---|
| omnimd.com | 41 |
| softwarefinder.com | 27 |
| nih.gov | 21 |
| ehrinpractice.com | 20 |
| practicesuite.com | 18 |
| getfreed.ai | 17 |
| praxisemr.com | 16 |
| beckershospitalreview.com | 15 |
| commure.com | 15 |
| fiercehealthcare.com | 15 |
Epic's own site (epic.com) was cited in 2 of 258 (0.8%).
Across every answer run in the Machine Relations Index, not only the answers that named Epic, epic.com was cited in 2 of 36,708 (0.01%), by 1 of the 6 engines it observes. The Index is still collecting evidence on epic.com before it grades or ranks it.
Across every Healthcare Services buyer question, not only the answers that named Epic, the Machine Relations Index ranks which sources AI engines cite for Healthcare Services questions.
All categories
| Category | Named | Answers | Rate |
|---|---|---|---|
| Healthcare Services | 243 | 1,826 | 13.3% |
| Family Software | 10 | 1,408 | 0.7% |
| Education & Training | 2 | 1,575 | 0.1% |
| Enterprise Software | 2 | 1,885 | 0.1% |
| Enterprise AI | 1 | 501 | 0.2% |
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend Epic?
ChatGPT named Epic in 25 of 788 answers (3.2%) to buyer questions about Healthcare Services and Family Software between May 10, 2026 and November 6, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed Epic.
Which sources do AI engines cite when they mention Epic?
Excluding Epic's own sites, the domains cited most often in answers that named Epic were omnimd.com (41 answers), softwarefinder.com (27 answers) and nih.gov (21 answers). Epic's own site (epic.com) was cited in 2 of 258 (0.8%).
Which AI engine names Epic most often?
Gemini, at 18.9%: it named Epic in 129 of 684 answers to buyer questions about Healthcare Services and Family Software.