How AI answer engines name Salesforce
Data through October 10, 2026
Across 622 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Martech & Advertising between May 10, 2026 and October 10, 2026, Salesforce was named in 222 (35.7%).
By engine
Answers each engine gave to buyer questions in the 15 categories where Salesforce was named at least 3 times, and how many of them named Salesforce.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 89 | 3,067 | 2.9% |
| Claude | 87 | 3,118 | 2.8% |
| Gemini | 278 | 3,113 | 8.9% |
| Perplexity | 61 | 3,087 | 2.0% |
| Google AI Mode | 138 | 976 | 14.1% |
| Google AI Overviews | 38 | 322 | 11.8% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 39 | 1,503 | 2.6% |
| Ranked list | 33 | 1,415 | 2.3% |
| Head-to-head | 32 | 1,427 | 2.2% |
| Is it worth it | 23 | 1,543 | 1.5% |
| How to choose | 50 | 1,578 | 3.2% |
| Problem first | 33 | 1,491 | 2.2% |
| News | 481 | 4,726 | 10.2% |
Named first
When an answer named Salesforce alongside another brand in this record, it was named first in 196 of 552 (35.5%).
Named alongside
Sources the engines cited when they named Salesforce
Domains cited in answers that named Salesforce, by the number of those answers that cited them.
| Domain | Answers |
|---|---|
| youtube.com | 118 |
| reddit.com | 69 |
| gartner.com | 64 |
| linkedin.com | 64 |
| g2.com | 52 |
| landbase.com | 36 |
| 6sense.com | 30 |
| medium.com | 29 |
| monday.com | 29 |
| improvado.io | 28 |
Salesforce's own site (salesforce.com) was cited in 74 of 692 (10.7%).
All categories
| Category | Named | Answers | Rate |
|---|---|---|---|
| Martech & Advertising | 222 | 622 | 35.7% |
| Enterprise Software | 203 | 1,395 | 14.6% |
| Enterprise AI | 50 | 501 | 10.0% |
| Legal & Compliance | 50 | 486 | 10.3% |
| Education & Training | 35 | 906 | 3.9% |
| AI Security & Privacy | 23 | 974 | 2.4% |
| Cybersecurity | 22 | 1,478 | 1.5% |
| HR & Talent | 21 | 1,221 | 1.7% |
| PR & Earned Media | 19 | 287 | 6.6% |
| AI Visibility & GEO | 15 | 960 | 1.6% |
| Fintech | 11 | 1,407 | 0.8% |
| Healthcare Services | 6 | 1,290 | 0.5% |
| Infrastructure & Dev Tools | 6 | 489 | 1.2% |
| AI Infrastructure | 5 | 959 | 0.5% |
| iGaming & Betting | 3 | 708 | 0.4% |
| Emergent Prosumer | 1 | 875 | 0.1% |
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend Salesforce?
ChatGPT named Salesforce in 89 of 3,067 answers (2.9%) to buyer questions in the 15 categories where Salesforce was named at least 3 times between May 10, 2026 and October 10, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed Salesforce.
Which sources do AI engines cite when they mention Salesforce?
The domains cited most often in answers that named Salesforce were youtube.com (118 answers), reddit.com (69 answers) and gartner.com (64 answers).
Which AI engine names Salesforce most often?
Google AI Mode, at 14.1%: it named Salesforce in 138 of 976 answers to buyer questions in the 15 categories where Salesforce was named at least 3 times.