How AI answer engines name SysAid
Data through October 23, 2026
Across 1,751 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Enterprise Software between May 10, 2026 and October 23, 2026, SysAid was named in 18 (1.0%).
Last 28 days: named in 12 of 670 answers in its home categories (1.8%), up 0.8 points from the 28 days before.
By engine
Answers each engine gave to buyer questions about Enterprise Software, and how many of them named SysAid.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 5 | 395 | 1.3% |
| Claude | 7 | 400 | 1.8% |
| Gemini | 1 | 399 | 0.3% |
| Perplexity | 5 | 399 | 1.3% |
| Google AI Mode | 0 | 117 | 0.0% |
| Google AI Overviews | 0 | 41 | 0.0% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 9 | 208 | 4.3% |
| Ranked list | 8 | 218 | 3.7% |
| Head-to-head | 0 | 215 | 0.0% |
| Is it worth it | 0 | 212 | 0.0% |
| How to choose | 0 | 207 | 0.0% |
| Problem first | 0 | 213 | 0.0% |
| News | 1 | 478 | 0.2% |
Week by week
SysAid was named in at least one answer in 8 of the 18 weeks on record; the latest was the week of October 19, 2026.
Each week's answers to buyer questions about Enterprise Software, Monday to Sunday, newest first, and how many of them named SysAid. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 5 | 177 | 2.8% | |
| 2 | 179 | 1.1% | |
| 4 | 179 | 2.2% | |
| 1 | 167 | 0.6% | |
| 0 | 8 | 0.0% | |
| 2 | 136 | 1.5% | |
| 1 | 136 | 0.7% | |
| 2 | 152 | 1.3% | |
| 0 | 139 | 0.0% | |
| 0 | 36 | 0.0% | |
| 0 | 41 | 0.0% | |
| 0 | 54 | 0.0% | |
| 0 | 44 | 0.0% | |
| 0 | 30 | 0.0% | |
| 1 | 111 | 0.9% | |
| 0 | 111 | 0.0% | |
| 0 | 48 | 0.0% | |
| 0 | 3 | 0.0% |
Named first
When an answer named SysAid alongside another brand in this record, it was named first in 1 of 11 (9.1%).
Named alongside
- SolarWinds: named together in 8 answers
- Zendesk: named together in 5 answers
- Salesforce: named together in 2 answers
- Zoom: named together in 1 answers
Sources the engines cited when they named SysAid
Domains cited in answers that named SysAid, by the number of those answers that cited them.
| Domain | Answers |
|---|---|
| techradar.com | 10 |
| teamdynamix.com | 8 |
| invgate.com | 7 |
| console.com | 5 |
| atomicwork.com | 4 |
| deel.com | 4 |
| motadata.com | 4 |
| ones.com | 4 |
| deskday.com | 3 |
| flamingo.run | 3 |
SysAid's own site (sysaid.com) was cited in 4 of 18 (22.2%).
Across every answer run in the Machine Relations Index, not only the answers that named SysAid, sysaid.com was cited in 10 of 30,032 (0.03%), by 2 of the 6 engines it observes. The Index is still collecting evidence on sysaid.com before it grades or ranks it.
Across every Enterprise Software buyer question, not only the answers that named SysAid, the Machine Relations Index ranks which sources AI engines cite for Enterprise Software questions.
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend SysAid?
ChatGPT named SysAid in 5 of 395 answers (1.3%) to buyer questions about Enterprise Software between May 10, 2026 and October 23, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed SysAid.
Which sources do AI engines cite when they mention SysAid?
The domains cited most often in answers that named SysAid were techradar.com (10 answers), teamdynamix.com (8 answers) and invgate.com (7 answers).
Which AI engine names SysAid most often?
Claude, at 1.8%: it named SysAid in 7 of 400 answers to buyer questions about Enterprise Software.