How AI answer engines name Zoho
Data through October 20, 2026
Across 1,574 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Enterprise Software between May 10, 2026 and October 20, 2026, Zoho was named in 47 (3.0%).
Last 28 days: named in 30 of 1,557 answers in its home categories (1.9%), up 0.3 points from the 28 days before.
By engine
Answers each engine gave to buyer questions in the 6 categories where Zoho was named at least 3 times, and how many of them named Zoho.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 33 | 1,551 | 2.1% |
| Claude | 24 | 1,587 | 1.5% |
| Gemini | 25 | 1,585 | 1.6% |
| Perplexity | 22 | 1,586 | 1.4% |
| Google AI Mode | 6 | 469 | 1.3% |
| Google AI Overviews | 4 | 182 | 2.2% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 41 | 855 | 4.8% |
| Ranked list | 16 | 786 | 2.0% |
| Head-to-head | 13 | 789 | 1.6% |
| Is it worth it | 5 | 850 | 0.6% |
| How to choose | 6 | 871 | 0.7% |
| Problem first | 0 | 845 | 0.0% |
| News | 33 | 1,964 | 1.7% |
Week by week
Zoho was named in at least one answer in 20 of the 21 weeks on record; the latest was the week of October 19, 2026.
Each week's answers to buyer questions in the 6 categories where Zoho was named at least 3 times, Monday to Sunday, newest first, and how many of them named Zoho. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 6 | 263 | 2.3% | |
| 19 | 997 | 1.9% | |
| 10 | 832 | 1.2% | |
| 13 | 647 | 2.0% | |
| 1 | 132 | 0.8% | |
| 8 | 284 | 2.8% | |
| 6 | 376 | 1.6% | |
| 4 | 384 | 1.0% | |
| 7 | 272 | 2.6% | |
| 3 | 318 | 0.9% | |
| 3 | 323 | 0.9% | |
| 1 | 168 | 0.6% | |
| 0 | 172 | 0.0% | |
| 4 | 163 | 2.5% | |
| 5 | 216 | 2.3% | |
| 1 | 186 | 0.5% | |
| 2 | 125 | 1.6% | |
| 6 | 454 | 1.3% | |
| 12 | 444 | 2.7% | |
| 2 | 192 | 1.0% | |
| 1 | 12 | 8.3% |
Named first
When an answer named Zoho alongside another brand in this record, it was named first in 12 of 98 (12.2%).
Named alongside
- Salesforce: named together in 43 answers
- HubSpot: named together in 33 answers
- Workable: named together in 28 answers
- BambooHR: named together in 11 answers
- Stripe: named together in 11 answers
- Rippling: named together in 10 answers
- Zendesk: named together in 10 answers
- Spark Hire: named together in 9 answers
Sources the engines cited when they named Zoho
Domains cited in answers that named Zoho, by the number of those answers that cited them.
| Domain | Answers |
|---|---|
| pin.com | 19 |
| salesforce.com | 18 |
| g2.com | 15 |
| zapier.com | 14 |
| peoplemanagingpeople.com | 13 |
| technologyadvice.com | 13 |
| lever.co | 12 |
| sparkhire.com | 12 |
| techradar.com | 12 |
| theundercoverrecruiter.com | 12 |
Zoho's own site (zoho.com) was cited in 12 of 116 (10.3%).
Across every answer run in the Machine Relations Index, not only the answers that named Zoho, zoho.com was cited in 46 of 28,201 (0.16%), by 4 of the 6 engines it observes. Its Index confidence grade is C, and the Index ranks it #479 of 32,242 cited domains and #226 of 27,839 other observed sources.
All categories
| Category | Named | Answers | Rate |
|---|---|---|---|
| Enterprise Software | 47 | 1,574 | 3.0% |
| HR & Talent | 43 | 1,518 | 2.8% |
| Sales, GTM & CRM | 14 | 179 | 7.8% |
| Fintech | 4 | 1,585 | 0.3% |
| Education & Training | 3 | 1,083 | 0.3% |
| Martech & Advertising | 3 | 1,021 | 0.3% |
| Logistics & Freight | 1 | 609 | 0.2% |
| PR & Earned Media | 1 | 287 | 0.3% |
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend Zoho?
ChatGPT named Zoho in 33 of 1,551 answers (2.1%) to buyer questions in the 6 categories where Zoho was named at least 3 times between May 10, 2026 and October 20, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed Zoho.
Which sources do AI engines cite when they mention Zoho?
The domains cited most often in answers that named Zoho were pin.com (19 answers), salesforce.com (18 answers) and g2.com (15 answers).
Which AI engine names Zoho most often?
Google AI Overviews, at 2.2%: it named Zoho in 4 of 182 answers to buyer questions in the 6 categories where Zoho was named at least 3 times.