How AI answer engines name BigCommerce
Data through October 20, 2026
Across 1,021 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Martech & Advertising between May 10, 2026 and October 20, 2026, BigCommerce was named in 19 (1.9%).
By engine
Answers each engine gave to buyer questions about Martech & Advertising, Logistics & Freight and AI Visibility & GEO, and how many of them named BigCommerce.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 3 | 674 | 0.4% |
| Claude | 1 | 678 | 0.1% |
| Gemini | 21 | 678 | 3.1% |
| Perplexity | 1 | 678 | 0.1% |
| Google AI Mode | 0 | 156 | 0.0% |
| Google AI Overviews | 1 | 82 | 1.2% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 7 | 416 | 1.7% |
| Ranked list | 10 | 347 | 2.9% |
| Head-to-head | 4 | 405 | 1.0% |
| Is it worth it | 0 | 442 | 0.0% |
| How to choose | 0 | 411 | 0.0% |
| Problem first | 2 | 432 | 0.5% |
| News | 4 | 493 | 0.8% |
Week by week
BigCommerce was named in at least one answer in 9 of the 18 weeks on record; the latest was the week of October 19, 2026.
Each week's answers to buyer questions about Martech & Advertising, Logistics & Freight and AI Visibility & GEO, Monday to Sunday, newest first, and how many of them named BigCommerce. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 3 | 334 | 0.9% | |
| 10 | 516 | 1.9% | |
| 3 | 419 | 0.7% | |
| 4 | 364 | 1.1% | |
| 0 | 196 | 0.0% | |
| 0 | 112 | 0.0% | |
| 0 | 160 | 0.0% | |
| 1 | 180 | 0.6% | |
| 2 | 172 | 1.2% | |
| 0 | 42 | 0.0% | |
| 0 | 42 | 0.0% | |
| 0 | 54 | 0.0% | |
| 1 | 46 | 2.2% | |
| 0 | 31 | 0.0% | |
| 1 | 116 | 0.9% | |
| 2 | 111 | 1.8% | |
| 0 | 48 | 0.0% | |
| 0 | 3 | 0.0% |
Named first
When an answer named BigCommerce alongside another brand in this record, it was named first in 9 of 24 (37.5%).
Named alongside
- Mailchimp: named together in 12 answers
- ActiveCampaign: named together in 10 answers
- HubSpot: named together in 9 answers
- Salesforce: named together in 5 answers
- Stripe: named together in 4 answers
- Extensiv: named together in 3 answers
- RudderStack: named together in 3 answers
- Walmart: named together in 2 answers
Sources the engines cited when they named BigCommerce
Domains cited in answers that named BigCommerce, by the number of those answers that cited them.
| Domain | Answers |
|---|---|
| clevertap.com | 3 |
| ecombuddha.ai | 3 |
| getdescribely.com | 3 |
| insiderone.com | 3 |
| intelya.app | 3 |
| productcopyai.com | 3 |
| brandcraftai.com | 2 |
| ecomposer.io | 2 |
| encharge.io | 2 |
| genesysgrowth.com | 2 |
BigCommerce's own site (bigcommerce.com) was cited in 1 of 29 (3.4%).
Across every answer run in the Machine Relations Index, not only the answers that named BigCommerce, bigcommerce.com was cited in 15 of 28,201 (0.05%), by 3 of the 6 engines it observes. The Index is still collecting evidence on bigcommerce.com before it grades or ranks it.
All categories
| Category | Named | Answers | Rate |
|---|---|---|---|
| Martech & Advertising | 19 | 1,021 | 1.9% |
| Logistics & Freight | 5 | 609 | 0.8% |
| AI Visibility & GEO | 3 | 1,316 | 0.2% |
| Consumer Health (YMYL) | 1 | 1,369 | 0.1% |
| Fintech | 1 | 1,585 | 0.1% |
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend BigCommerce?
ChatGPT named BigCommerce in 3 of 674 answers (0.4%) to buyer questions about Martech & Advertising, Logistics & Freight and AI Visibility & GEO between May 10, 2026 and October 20, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed BigCommerce.
Which sources do AI engines cite when they mention BigCommerce?
The domains cited most often in answers that named BigCommerce were clevertap.com (3 answers), ecombuddha.ai (3 answers) and getdescribely.com (3 answers).
Which AI engine names BigCommerce most often?
Gemini, at 3.1%: it named BigCommerce in 21 of 678 answers to buyer questions about Martech & Advertising, Logistics & Freight and AI Visibility & GEO.