How AI answer engines name Microsoft Dynamics 365
Data through November 6, 2026
Across 1,885 answers ChatGPT, Claude, Gemini, Perplexity and Google's AI surfaces gave to buyer questions about Enterprise Software between May 10, 2026 and November 6, 2026, Microsoft Dynamics 365 was named in 185 (9.8%).
Last 28 days: named in 68 of 2,087 answers (3.3%) to buyer questions in the 5 categories where Microsoft Dynamics 365 was named at least 3 times, down 0.3 points from the 28 days before.
By engine
Answers each engine gave to buyer questions in the 5 categories where Microsoft Dynamics 365 was named at least 3 times, and how many of them named Microsoft Dynamics 365.
| Engine | Named | Answers | Rate |
|---|---|---|---|
| ChatGPT | 50 | 1,546 | 3.2% |
| Claude | 40 | 1,544 | 2.6% |
| Gemini | 69 | 1,349 | 5.1% |
| Perplexity | 47 | 1,551 | 3.0% |
| Google AI Mode | 13 | 449 | 2.9% |
| Google AI Overviews | 4 | 200 | 2.0% |
By question type
The same answers, split by the shape of the buyer question.
| Question type | Named | Answers | Rate |
|---|---|---|---|
| Best-of | 159 | 864 | 18.4% |
| Ranked list | 15 | 847 | 1.8% |
| Head-to-head | 5 | 818 | 0.6% |
| Is it worth it | 4 | 895 | 0.4% |
| How to choose | 9 | 858 | 1.0% |
| Problem first | 1 | 893 | 0.1% |
| News | 30 | 1,464 | 2.0% |
Week by week
Microsoft Dynamics 365 was named in at least one answer in 18 of the 22 weeks on record; the latest was the week of November 2, 2026.
Each week's answers to buyer questions in the 5 categories where Microsoft Dynamics 365 was named at least 3 times, Monday to Sunday, newest first, and how many of them named Microsoft Dynamics 365. The questions asked can differ from one week to the next.
| Week of | Named | Answers | Rate |
|---|---|---|---|
| 7 | 421 | 1.7% | |
| 16 | 758 | 2.1% | |
| 30 | 863 | 3.5% | |
| 28 | 786 | 3.6% | |
| 27 | 713 | 3.8% | |
| 21 | 479 | 4.4% | |
| 2 | 160 | 1.3% | |
| 0 | 192 | 0.0% | |
| 0 | 184 | 0.0% | |
| 4 | 192 | 2.1% | |
| 17 | 136 | 12.5% | |
| 22 | 152 | 14.5% | |
| 19 | 139 | 13.7% | |
| 0 | 124 | 0.0% | |
| 6 | 123 | 4.9% | |
| 2 | 162 | 1.2% | |
| 0 | 134 | 0.0% | |
| 2 | 91 | 2.2% | |
| 7 | 344 | 2.0% | |
| 11 | 333 | 3.3% | |
| 1 | 144 | 0.7% | |
| 1 | 9 | 11.1% |
Named first
When an answer named Microsoft Dynamics 365 alongside another brand in this record, it was named first in 115 of 190 (60.5%).
Named alongside
- Acumatica: named together in 122 answers
- Salesforce: named together in 63 answers
- HubSpot: named together in 41 answers
- Workday: named together in 28 answers
- Zoho: named together in 17 answers
- Adobe: named together in 11 answers
- Rockwell Automation: named together in 11 answers
- Creatio: named together in 10 answers
Other sources the engines cited when they named Microsoft Dynamics 365
Domains other than Microsoft Dynamics 365's own sites, ranked by the number of answers that named Microsoft Dynamics 365 and cited each domain. Own-site citations are shown separately below.
| Domain | Answers |
|---|---|
| erpresearch.com | 77 |
| top10erp.org | 27 |
| g2.com | 25 |
| ifs.com | 25 |
| domo.com | 22 |
| forbes.com | 17 |
| randgroup.com | 16 |
| linkedin.com | 15 |
| zapier.com | 15 |
| prnewswire.com | 14 |
Microsoft Dynamics 365's own site (dynamics.com) was cited in 0 of 225 (0.0%).
Across every answer run in the Machine Relations Index, not only the answers that named Microsoft Dynamics 365, dynamics.com was cited in 2 of 36,708 (0.01%), by 1 of the 6 engines it observes. The Index is still collecting evidence on dynamics.com before it grades or ranks it.
Across every Enterprise Software buyer question, not only the answers that named Microsoft Dynamics 365, the Machine Relations Index ranks which sources AI engines cite for Enterprise Software questions.
All categories
| Category | Named | Answers | Rate |
|---|---|---|---|
| Enterprise Software | 185 | 1,885 | 9.8% |
| Logistics & Freight | 13 | 917 | 1.4% |
| Sales, GTM & CRM | 13 | 692 | 1.9% |
| Martech & Advertising | 9 | 1,305 | 0.7% |
| HR & Talent | 3 | 1,840 | 0.2% |
| Fintech | 1 | 1,888 | 0.1% |
| Legal & Compliance | 1 | 486 | 0.2% |
How this is measured
Names are matched case-sensitively from each brand's own homepage title, in answers stored by the Machine Relations Index. Only derived counts are published here; no answer text is.
A brand appears only once it has been named in at least 10 answers on 7 separate days.
A name match counts a mention. It does not count a recommendation, and it does not measure sentiment.
Categories are the Index's buyer-question categories.
Source: Machine Relations Index.
FAQ
Does ChatGPT recommend Microsoft Dynamics 365?
ChatGPT named Microsoft Dynamics 365 in 50 of 1,546 answers (3.2%) to buyer questions in the 5 categories where Microsoft Dynamics 365 was named at least 3 times between May 10, 2026 and November 6, 2026. This record counts a name, not a recommendation: it does not judge whether the answer endorsed Microsoft Dynamics 365.
Which sources do AI engines cite when they mention Microsoft Dynamics 365?
Excluding Microsoft Dynamics 365's own sites, the domains cited most often in answers that named Microsoft Dynamics 365 were erpresearch.com (77 answers), top10erp.org (27 answers) and g2.com (25 answers). Microsoft Dynamics 365's own site (dynamics.com) was cited in 0 of 225 (0.0%).
Which AI engine names Microsoft Dynamics 365 most often?
Gemini, at 5.1%: it named Microsoft Dynamics 365 in 69 of 1,349 answers to buyer questions in the 5 categories where Microsoft Dynamics 365 was named at least 3 times.